I'M IN A HURRY! 

All Fischer Street jewellery is hand-made. By people. Hence, your order will be completed as quickly as humanly possible. Please allow 1-2 weeks for delivery of most goods within North America, and 2-4 weeks for overseas orders. We will notify you as soon as possible of any delays. If you have been lazy about your gift purchasing and require your order in a rush, please contact us via email to inquire about express shipping. We'll do the best we can.


DO YOU SHIP INTERNATIONALLY?

Anywhere! Please email ashley@fischerstreet.com to enquire about rates.

 

NOOOO! MY NECKLACE/RING/EARRING BROKE! CAN YOU FIX IT FOR ME?

Of course! All breakages due to workmanship or material defect will be repaired or replaced free of charge within the first year of purchase. Any repairs needed after that shall be charged at $10 per mend. Please flick us an email at fixthis@fischerstreet.com. We can sort out the details from there.


YIKES! MY BRASS NECKLACE/RING TURNED MY SKIN GREEN!

First of all - NORMAL! Brass leaves a green tarnish on some peoples skin. If you know in advance that your skin reacts adversely to brass, a plated, sterling silver, or solid gold item may be a better choice for you. Try not to wear your brass jewellery in the shower, while you sleep or exercise, and remember to remove rings before washing your hands. 

 

HOW CAN I CLEAN MY BRASS TREASURES?

Fischer Street jewellery has been designed to age. Over time brass will likely attain an antiqued patina with wear. While we love it, we realise you might not. To bring your treasure back to a brand-new shiny lustre, you can use a commercial brass cleaner, like "JAX", which is available at many chain jewellery stores and online. We prefer to keep it simple and more sustainable by using toothpaste and an old toothbrush. Just be sure to rinse thoroughly before wear. Another old-fashioned trick to clean brass is to smear it with ketchup, wait a few minutes, and then rinse it off. A messy story, but a clean truth.

 

WHAT ARE THESE EARRING HOOKS/POSTS MADE OF? I HAVE REALLY SENSITIVE EARS.

The majority of our earrings are made with 14K gold-filled, sterling silver or surgical steel hooks and ear posts. However, there are some designs using gold-plated. Gold-filled is a higher quality, with a thick layer of real gold coating the base metal. If you have reactive skin, please ensure your purchase will suit your sensitivities and in particular, choose to wear gold-filled or sterling silver only.